Last Updated: July 2025
Welcome to trustyfinance.com.au. This website is owned and operated by Trusty Finance Pty Ltd (ABN 11 659 716 962, Australian Credit Licence 563922).
By accessing or using this website, you agree to be bound by these Terms and Conditions of Use, our Privacy Policy, and any other legal notices or disclaimers we publish from time to time.
If you do not agree to these Terms, please do not use our website.
Copyright and Intellectual Property
All content on this site – including text, images, graphics, and code – is owned or licensed by Trusty Finance. You’re welcome to use this content for your own personal reference, but it must not be copied, reproduced, shared, or distributed without our written consent.
Links to Other Websites
We may include links to third-party websites for your convenience. We do not control or endorse these sites and are not responsible for their content, accuracy, safety, or how they operate. Using them is at your own risk.
These links do not mean we are affiliated with or sponsor those sites, nor do they have permission to use any Trusty Finance trademarks or branding unless we’ve explicitly authorised it.
Website Information
Information on the website is not intended to be financial, legal, or any other advice, or a product recommendation, and does not take into account the financial circumstances or the requirements or objectives of any particular individual. You should seek appropriate professional advice before acting on any information on this website.
Product features, rates, and terms may change without notice. While we take care to ensure information is accurate, we can’t guarantee everything is always current, complete, or error-free. Some content may be provided by third parties, and we’re not responsible for that content where permitted by law.
Data Disclaimer: Visitors to this website acknowledge that certain data, information, and services provided through this site are sourced from InfoAgent, which in turn uses data supplied by various third-party suppliers (“Third Party Suppliers”). Neither this website, InfoAgent, nor any Third Party Supplier makes any representation or warranty, express or implied, regarding the content, accuracy, completeness, fitness for purpose, timeliness, currency, availability, or functionality of any data, information, or advice provided.
Liability
We do not guarantee that the website will always be available or free from bugs, viruses, or other issues that could affect your device.
To the extent allowed by law, we are not liable for any loss or damage that may result from your use (or inability to use) this website. By using the site, you agree not to bring any claims against us in relation to its use.
Account Security
If you have login access to a Trusty Finance account, you are responsible for keeping your password and account details secure. We are not liable for any unauthorised access caused by a failure to keep your information safe.
Privacy
We take your privacy seriously. To understand how we collect, use, and protect your personal information, please refer to our Privacy Policy.
Feedback and Complaints
Have a concern or complaint? Please contact us using the details provided on our website. You can also refer to our Dispute Resolution Policy for more information on how we handle complaints.
Mobile Terms of Service
The Trusty Finance mobile message service is operated by Trusty Finance Pty Ltd. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Trusty Finance’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Trusty Finance through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Trusty Finance. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Trusty Finance or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Trusty Finance mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Trusty Finance or email info@trustyfinance.com.au.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.