Financial Hardship | Trusty Finance

We’ve got you covered

Sometimes unforeseen circumstances can affect your financial situation. Whether it’s a natural disaster or unexpected life events, our dedicated and experienced team at Trusty Finance is here to support you.

Assessment

Our team will carefully review your circumstances and work with you to find the best way forward. To assess your request for a change to loan repayments due to financial hardship, we’ll need some details about your current financial situation. If you have any questions about completing the application, please contact us at hardship@trustyfinance.com.au.

If you are an existing Trusty Finance customer experiencing financial hardship, please complete the Financial Hardship application below.

Please include the following information to help us review your request

Name

Date of Birth*

Mobile number*

Email address*

Current residential address

Street Address City / Suburb State Postcode Country

What is the nature of your Financial Hardship?

Please select one

Loss of income

Medical/Health Expense

Emergency Family Expense

Covid-19 Related

Natural Disaster

Other

When did your financial difficulties begin?

Please explain the cause of your financial hardship

What steps are you currently taking to improve your financial situation and work toward resuming your regular loan repayments if your hardship request is approved?

For example, reducing non-essential expenses, arranging payment plans for other commitments, or seeking guidance from a qualified financial adviser.

What outcome are you seeking and over what timeframe do you need assistance? (for example, reducing repayments to $50 per week for one month)*

For the best chance of approval, please make sure your proposal is realistic and shows that you’ll be able to meet your loan commitments if your request is accepted.

What is your current Monthly income?*

Do you receive any source of financial assistance from a spouse or family member?*

Yes

No

How many dependents do you have?

Provide a detailed breakdown of your monthly expenses

If certain expenses are shared, specify only the monthly amount for which you are responsible. If you do not pay for any of the below expenses, please enter $0.

Rent / mortgage*

Utilities*

Electricity, Gas, Water including Rates

Other housing expenses*

Communication services*

Mobile phone, Internet

Food and groceries*

Including takeaway

Clothing*

Health*

Including Medicine, Insurance, Fitness

Entertainment*

Personal care*

Pets*

Including maintenance

Other*

Subscriptions, Sports, Hobbies, etc.

Vehicle*

Fuel, Tolls, Parking, etc.

Vehicle registration*

Public transport*

Children*

Other child maintenance costs*

E.g. Child support

Self education*

Loan Repayments*

Please provide a breakdown of your monthly debts and liabilities, including any loans with other lenders, credit cards, payday advances, or buy now, pay later accounts.

For each debt, include the lender’s name and the amount you pay each month. Remember to add any buy now, pay later or cash advance services like Afterpay, Zip Pay, Openpay, MyPayNow, or BeforePay.